We're committed to providing the best possible support for our users. To ensure that you get help quickly and efficiently, we've put together a range of contact methods and resources below.
Live Chat Support
If you need immediate assistance or just want to say hello, our live chat is available daily from 10:00 to 02:00 UK time. Simply click on the Chat Now button at the bottom right corner of any page. Our friendly support team will be happy to help with any questions or concerns.
Email Support
If you prefer to communicate via email, our dedicated support address is . We aim to respond to all emails within 48 hours. For urgent matters, please contact us through live chat or phone for immediate assistance.
Phone Support
You can reach us by telephone on . Phone support is available daily from 10:00 to 02:00 UK time.
Help Centre and FAQ's
Before contacting us, please check our comprehensive Help Centre for answers to frequently asked questions. We've put together a detailed knowledge base covering various topics, including account management, responsible gaming, and technical issues.
Responsible Gambling Assistance
If you or someone close to you is struggling with problem gambling, we're here to help. Our dedicated team can provide support, guidance, and resources to help you regain control of your betting habits. You can also visit GambleAware.org for independent advice and support.
Technical Support
For technical issues such as account login problems or withdrawal difficulties, please contact us through live chat or email with the necessary details for our team's investigation and resolution.
Contact Preference
We recommend choosing the support channel that best suits your issue:
Account-Security Assistance and Verification
We take account security seriously. If you need help with verification, password reset, or general account management, please don't hesitate to contact us through our designated support channels.
